Home >  Checking Your Order >  I paid for an order and the order was canceled, why?

Knowledgebase

Search your questions?

I paid for an order and the order was canceled, why?

Why was my order cancelled? Why did you refund my payment?

If we returned your money to you and closed your order, it is most likely because we were unable to verify your payment, or the products you want ordered are out of stock. In most cases, our customer service staff will contact you by phone or email to discuss the matter with you, but if we can not get in touch with you within 5 days time after we receive your payment, we will automatically return the funds to you. It is our responsibility to ensure the safety of your money and purchase order.

Possible reasons for refunding money are:
- PayPal account name and address does not match your order's shipping address, and there was no response when we try to contact you.
- The products you ordered are out of stock (we usually keep our inventory stocked and updated), and there was no response when we try to contact you.


What Do Our Customers Say?
Hi just wondering if you have this dress in any type of pink color maybe hot pink? Please send me a picture "

EnglishCarmen Ibarra


More Customer Testimonials


';
Join FoxDresses Community for Coupons, Gifts and Happiness:
facebook google plus Twitter Linkedin youtube bigp icon

Product Tags:A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0-9 
Fox

Copyright Notice @ 2011-2024 FoxDresses.com All rights reserved www.FoxDresses.com | Resources